13 responses to “Rewards updates for GolfNow members”

  1. Mark says:

    You missed the point totally, the 3 day booking window is why you lose to teeoff.com. Most people can’t plan 3 days in advance and even if they do and it rains or is cold, you only let them cancel if the course is closed.

  2. tarheelrich says:

    Now you can’t use your rewards until 2 p.m. Monday through Thursday??? I don’t even have any hot deals available in my area at that time so basically you’re telling me that any rewards that I get I’m not going to be able to use! This is terrible! When you changed it to having to book 3 days in advance, that was bad enough, now I won’t even be able to use any rewards… Looks like I’m going to be going to golf 18 Greensboro from now on to book my tee times! Boo on the powers that keep mucking up what was a great system!

  3. Rick Welke says:

    I’m with MARK on this one – the 3 day window is terrible. I have EIGHT award codes waiting on GolfNow. EIGHT, and can’t use any of them. 3 days before and the weather could mean any type of change near me – even when I’m out of town. And some courses you can’t use the code on even outside of 3 days. (not good) I EARN codes and CANNOT use them. Is that a good system? Nope. Makes the rewards program a non-factor anymore when booking … change it, or many of us will be looking elsewhere. Thanks.

  4. Konrad says:

    Sounds like, earlier this year… some marketing consultant was over paid by GolfNow… and came up with this horrible 3 day out booking window… Sure slowed my using GolfNow rounds down to 40%… maybe with enough negative feedback… they’ll change it back to the original deal we signed up for.

  5. James Platt says:

    An obvious push to get everyone to pony up 99$ to become a VIP. I’m fortunate to be able to play a couple times a week so the membership works for me.
    Those that aren’t able to are stuck paying randomly priced fees.
    The after 2 P.M. M-Th Hot Deal redemption has got to be the most stupid idea clearly made up by a NON GOLFER
    First off most courses are in their twilight rate by then so why would they need to discount further ? Second , getting out after 2 will ensure you have no chance of finishing 18 holes ( unless it’s August in the Pacific North West)
    Finally ,another tweak by GolfNow that only benefits the company and further ” handicaps” it’s patrons.

  6. PMSF says:

    Just marketing what we already know. Useless article! I agree that whoever came up with the three day preclusion of using your hot deal is stupid and unhelpful. That’s my biggest gripe with Golf Now who I am ongoing VIP Member and one who enjoys the other privileges

  7. Herb h says:

    You get an award but no hotdeal tee times after 2pm…we would respect you more if you just say no rewards for non-VIP members

  8. Michael says:

    It’s give and take with GolfNow. They give you more rewards for your golfing dollar but then find a way of just making you jump through more hoops to use them in terms of thinking about what days, times, advanced booking protocols, etc, etc..

    Bottom line is you spent the money, and you’ve earned the rewards. Keep it simple You should be allowed to be use the rewards you’ve accumulated whenever you can have an opportunity to get out and golf.

  9. Michael says:

    And I failed to mention that I am a VIP member so why should I or any other VIP member have to have a 3 day advance booking window. Not happy with the new plan.

  10. Joseph Hein says:

    Agree

  11. DangerousBri says:

    You heard our feedback? I don’t think anyone gave you feedback that would make the program unusable. I would love to see that focus group.

  12. Steven Autenrieth says:

    How is the new HotDeal Point system an “UPGRADE”? Let me get this straight–users get more points for hot deal rounds, but cannot use those bonus points unless the round is Monday-Thursday. So, it is like GolfNow is saying: Unless you have a job and can book every round 3 days in advance, we are hooking up an incredible deal.

    I will not be renewing my VIP membership because I have a job.

  13. Lawrence says:

    This is terrible. The rewards program is worthless unless we give you $99. I was disappointed with the last revision of the program and this makes it even worse. Now you can only use rewards Monday – Thursday after 2 p.m., this is absolutely terrible. It makes me consider not even bothering with the rewards program and further makes me want to deactivate and use a different service altogether. Somebody needs to fix this terrible promotion and save GolfNow from itself.

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